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Identifying Leading Indicators for Proactive Management of Behavioral Health & Social
Service Organizations
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Thursday, December 18, 2008
3:00 PM - 5:00 PM E.S.T.
Presented by: Dan M.
Aune, M.S.W.
Registration Fee: $75
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Description:
Monitoring performance against a business plan is as important as developing the plan
itself. Choosing the right performance indicators is critical to the success of leadership's ability to identify
variances to plan and to take corrective action early in the process. This interactive on-line seminar designed to
help participants identify the difference between leading and lagging indicators and how to use them.
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The Hierarchy of Indicators Within an Organization
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Different Indicators at Each Organizational Level
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Principles of Designing Performance Indicators
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Application of Principles & Indicators to Participant-Specific Situations
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Register for Live & On-Line Presentation:
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Individual Registration - $75
One login to the public portal via Internet connection & participation by phone.
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Organizational Registration - $600
One login to the public portal via one Internet
connection & projection of presentation for multiple participants who can
participate via speakerphone.
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Participants of OPEN MINDS Live & On-Line webinars can sign up for
CME & CEU credits through Netsmart University for $20 per webinar.
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Can't attend? Convenient presentation copies are available after the event.
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OPEN MINDS Encore - $40
Interested in attending an OPEN MINDS Live and On-line webinar, but it doesn't fit into
your schedule? With OPEN MINDS Encore, you can view the webinars at your convenience 24-hours a day, 7
days a week. OPEN MINDS Encore is an asynchronous replica of the webinar, using the actual recorded audio
from the presentation synced with the visual presentation utilized by the instructor. It is the next-best thing to attending
live!
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Chartbook - $35
Whether you attend the OPEN MINDS Live and On-line webinar or purchase an
OPEN MINDS Encore addition, be sure to purchase the webinar chartbook. Each webinar is packed with powerful
information you will be able to implement in your organization. Take away the information in an easy-to-view PDF of the
presentation slides that can be used in the weeks and months following the webinar.
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