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OPEN MINDS

Education Events FAQs

Cancellations
Event Cancellation Policy
Events are only cancelled if there are not enough registrants for the event. Generally, we know 30 days in advance of the event date. Should the event be cancelled, all registrants will be contacted by telephone and receive a full refund of the registration fees.
Substitute Registration For An Event
Substitute enrollment for another individual for the same event will be accepted up to 1 business day prior to the event date. Substitute enrollments are subject to a $25.00 administration fee.
Registration Modifications - Changing Events
Substitute enrollment for another OPEN MINDS event will be accepted 1 business days prior to the original event date. A $25.00 administrative fee plus the difference in registration fees will apply. If the new registration fee is lower than the original registration fee, a credit letter will be issued. No partial refunds of registration fees will be issued.
Registration Fee Refunds
Requests for refunds must be received in writing 30 days prior to the event date. All refund requests are subject to a $50.00 administrative fee.
Accommodations
Seminar & institute participants are responsible for making their own accommodations. For some events, we are able to secure special rates for our registrants - if arrangements for special rates have been secured, the information details will be found on the event web page - under the heading: ACCOMMODATIONS.
Special Requests
If you require special accommodations to fully participate, call toll-free 877-350-6463 and ask for the Program Manager. Please provide a description of your needs.
Tax Deductible Expenses
The expense of continuing education, when take to maintain and improve your professional skills, is tax deductible. Check with your accountant regarding your special tax situation.
Continuing Education Units - CEU's
Each certification/professional board has different standards regarding credits for continuing education. Contact your licensing/certification board directly to determine eligibility of this training event for your organization. All OPEN MINDS participants receive a Certificate of Completion, including attendee name, course title, date, location and contact hours. This certificate should be submitted to your licensing/certification board for credit.
Group Rates
YES! We have great discounts for groups and/or individuals that would like to attend more than one OPEN MINDS education event. Click here for for details on our excellent group rates. For additional questions regarding our group rates, contact our Customer Service department at 877-350-6463 - they can help you set up a program that will work for your organization.

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